Terms of Use

Last Updated: May 29, 2026

Agreement to Terms

By accessing and using the zyra-harbor website and services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of this website by any third party.

Prohibited Activities

You may not:

• Use our website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Introduce viruses, malware, or other malicious code
• Collect or harvest personal information about other users
• Use automated systems or software to extract data from our website
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the integrity or performance of our website

Service Bookings and Reservations

When you book our services through our website:

• All bookings are subject to availability and confirmation
• Prices are quoted in Canadian Dollars (CAD) unless otherwise stated
• Payment terms will be communicated upon booking confirmation
• Special requests are subject to availability and cannot be guaranteed

Cancellation and Refunds

Our cancellation policy is as follows:

• Full refund for cancellations made more than 7 days before the scheduled experience
• 50% refund for cancellations made 3-7 days before the scheduled experience
• No refund for cancellations made within 72 hours of the scheduled experience
• Exceptions may be made for documented emergencies or illness at our discretion

Our Right to Cancel

We reserve the right to cancel or reschedule services due to:

• Severe weather conditions that make tours unsafe
• Guide illness or emergency
• Insufficient bookings
• Circumstances beyond our reasonable control

In such cases, we will offer a full refund or alternative date.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of zyra-harbor or its content suppliers and is protected by Canadian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission.

User-Generated Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, publish, and distribute such content.

You represent and warrant that:

• You own or have the necessary rights to the content you submit
• Your content does not violate any third-party rights
• Your content does not contain defamatory, offensive, or illegal material

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume responsibility for the content or practices of third-party websites.

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the website will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of content

Limitation of Liability

To the fullest extent permitted by law, zyra-harbor shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Damages arising from your use of or inability to use our website or services
• Damages arising from unauthorized access to or alteration of your transmissions or data

Our total liability to you for all claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless zyra-harbor, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms of Use
• Your violation of any third-party rights
• Your use of our website or services

Participation in Tours and Activities

By participating in our tours and experiences, you acknowledge that:

• Some activities may involve physical exertion or exposure to outdoor elements
• You are responsible for assessing your own fitness and health for participation
• You will follow all safety instructions provided by guides
• You assume all risks associated with participation
• You have appropriate travel and health insurance

Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy and GDPR compliance statement. Please review these documents to understand how we collect, use, and protect your personal information.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website and services after changes constitutes acceptance of the modified terms.

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and zyra-harbor concerning your use of our website and services.

Waiver

Our failure to enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms of Use or your rights and obligations under them without our prior written consent. We may assign our rights and obligations without restriction.

Contact Information

If you have questions about these Terms of Use, please contact us:

Email: [email protected]
Address: 142 Wellington Street West, Suite 708, Toronto, ON M5J 1H8, Canada

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.